Trust is measurable and has a value. For private institutions and a variety of public bodies, trust has been eroding, but there are actions that can be taken to repair, build and maintain that trust. There are also actions people can take to discover whether organizations are worthy of their trust.
This panel examines how trust is connected to concepts of transparency and privacy. Dr. David Dunne, Professor at the University of Victoria and Director of MBA Programs at the Gustavson School of Business, is part of The Gustavson Brand Trust Index measuring the public trust of over 300 brands in Canada annually. He will be speaking to recent findings and how trust and transparency intersect. Katherine Reilly, an Associate Professor at Simon Fraser University School of Communication, will be speaking about the concept of citizen data audits and how these empower people to hold the organizations controlling their data and information to account. FIPA is excited to have both presenters speaking on issues at the heart of trust through transparency.
For anyone interested in the value of trust, as well as legal and privacy professionals, this presentation and facilitated question and answer session presents a unique opportunity to delve deeper into the practices, ethical considerations, and implications to governance as organizations and people strive to build, restore, or maintain trust.
This event has been accredited by the Law Society of BC for 1.0 Continuing Professional Development credit.
Date & Time:
October 15, 2020
12:00 PM – 1:00 PM (check-in at 11:30 AM)
The event will be held via Microsoft Teams. More information will be sent upon registration.
Featuring Dr. David Dunne & Dr. Katherine Reilly
Dr. David Dunne joined the Gustavson School of Business in 2014. His research explores how designers apply in-depth user research and creative thinking methods to “wicked problems”; critical, chronic problems in society and business with no clear start or end point, problems in the health care system for example. His research has been published in business and design journals, including Harvard Business Review and Academy of Management Learning & Education. He has held appointments at design schools in the Netherlands, the US and Mexico. Dunne teaches design, strategy and marketing to students and executives worldwide. His recent executive teaching/consulting clients include AstraZeneca, Corus Entertainment, GlaxoSmithKline, Mt Sinai Hospital and Ontario Local Health Integration Networks.
Dr. Katherine Reilly is Associate Professor in the School of Communication at Simon Fraser University. Broadly speaking, her work focuses on the role of communications in international relations and international development including the impact of information and communications technologies on political and social processes in Latin America, the role of open data in development processes, and the political economy of media reform in Latin America. At present she is leading a project about Citizen Data Audits in collaboration with digital rights organizations and researchers in 6 countries in Latin America. The project will establish citizen-centred criteria for evaluating private use of personal data, beyond standard government and business criteria like privacy, security, profitability and risk-management. She also researches the idea of Platform Developmentalism which is the application of government policy to strategic management of platform capitalism for the achievement of social goals.
We would like to thank our sponsor: