BC FIPA today published “Culture of Care…or Culture of Surveillance?” its extensive study on the BC Government’s Integrated Case Management System (ICM) and its potential impact on independent community service organizations. “The findings of this study should sound a clear warning to government, the independent community service sector, and the general public that all is not well with the BC government’s plan for [ICM]”.
Every day, hundreds of thousands of British Columbians walk through the doors of community organizations across BC looking for help. They are people with families in crisis, individuals looking for counseling support, employment transition help or health services – to name a few. Many of these individuals provide all sorts of personal information as part of obtaining help from either community-driven services or provincial government programs. They have little knowledge of how their personal information is stored, managed, or shared, but they have a right to know that their information is handled in the most ethical and legal manner, and to withhold their personal information should they choose to do so.
– Privacy Project Steering Committee