The news over the summer that the CRTC was at long last moving forward with a national do-not-call list generated a sigh of relief from millions of Canadians fed up with intrusive, unwanted and inconvenient unsolicited telemarketing calls.
In the past few months, the do-not-call list details have begun to emerge with the CRTC addressing questions surrounding who will run the list, who will pay for it and who will investigate consumer complaints. While Canadians might expect most of those responsibilities to rest with the CRTC, the commission appears to have a far different vision– one that involves a near-complete outsourcing of responsibilities to Canada’s dominant telecommunications companies.