Trust is gained through transparency. Understanding how a freedom of information request is processed helps us better understand how to frame our requests. Without information available online, we made a request for it. We chose a formal request to ensure we received a response backed by legislated guarantees and redress.  We sought to learn: At […]

An important first step was identifying who Information Access Operations, the central FOI processing unit of the BC provincial government, provides service to, and the scope of that service. That information isn’t online, so we were left to make a request of some type. We chose a formal request to ensure we received a response […]