FAQ & Guidance

FAQ & Guidance


A privacy breach at the IRS: Taxpayer data wrongly shared with DHS, court filing says

WASHINGTON (AP) — The IRS erroneously shared the taxpayer information of thousands of people with the Department of Homeland Security, as part of the agencies’ controversial agreement to share information on immigrants for the purpose of identifying and deporting people illegally in the U.S, according to a new court filing. The revelation stems from a […]

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Canadian VISA Access Rights

WHAT INFORMATION CAN I ACCESS? You can access any of your personal information under the control of a government institution. For Immigration. Refugee and Citizenship Canada (IRCC). This can include visa processing details, notes from immigration officers, and visa officers’ assessments. HOW COULD THIS INFORMATION HELP ME? This information can give you a better sense […]

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How does BC’s health sector respect your personal health information privacy? 

British Columbia’s health sector is mainly governed by two privacy laws. The first is the Freedom of Information and Protection of Privacy Act (FIPPA) which applies to government bodies including hospitals, health authorities, and clinics. The second is the Personal Information Protection Act (PIPA) which applies to the private sector offices of doctors and other […]

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How do I access Court Records in BC?

Your ability to access court records will depend on the court you were attending and the types of charges.   Court files contain many different documents about a legal matter. The public’s access to court files and documents is determined by policies set by the Provincial Court, B.C. Supreme Court, and the Court of Appeal. The […]

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What is BC’s e-Health framework?

In 2008, BC’s E-Health (Personal Health Information Access and Protection of Privacy) Act (e-Health Act) was enacted to support the development of the e-Health system.  Under the e-Health Act, the Minister can designate any health database in the public system as a health information bank (HIB) and require it to be filled with information from […]

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What are the key steps to respond to privacy breaches as an organization?

The Manitoba Ombudsman, in reference to suggestions made by the Office of the Information and Privacy Commissioner of Alberta, has developed a guidance sheet on how to respond to privacy breaches which will be relevant for any jurisdiction.   Summary of the key steps:  Containing the Breach  Change passwords + two-factor verification  Contact the office in […]

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What are personal information banks?

Federal public bodies are required to publish the type of information that is under their control. Specifically, federal public bodies organize personal information into personal information banks (PIBs) that are retrievable by name, identifying number, or symbol. PIBs essentially provide a summary of the type of personal information held by government institutions.   Looking up the […]

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Does the purpose of my request matter and does the public body have a duty to assist me?

The purpose of your request is usually irrelevant; however, it may be necessary for you to prove your identity if you are requesting personal information.   A public body typically has a legal duty to assist individuals requesting information.   If your request doesn’t include enough detail, the organization should work with you to identify what you […]

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What happens if the private sector organization refuses access to my personal information?

If access to all or part of the information is refused by a private sector organization in BC, they must tell you the reasons for refusal, the section of Personal Information Protection Act (PIPA) that applies, and the contact information of an employee who can answer your questions about the refusal. They must also inform […]

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What if the federal public body does not have the records I requested?

The federal public body must tell you if they do not have the records you requested. If they know that another federal public body has them, they should transfer your request and let you know that it has done so. The new federal public body that received your request must then respond to you within […]

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Can I request my work emails from my past employer in BC?

Past employees can request all their work emails, as individuals have a right to their personal information; however, the disclosure of work emails will be subject to several exceptions. The rights and rules around accessing work emails largely depend on whether your previous employer was a private sector organization or a public body, and what […]

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What is FIPA’s Analysis of the Public Interest Disclosure Under BC’s Freedom of Information and Protection of Privacy Act?

BC Freedom of Information and Privacy Association (FIPA) is a non-profit organization whose goal is to empower citizens by increasing their access to information and their control over their own personal information. BC FIPA provides public assistance and public legal education.  BC FIPA cannot and does not provide legal advice.  Introduction  The legislation governing access […]

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