WHAT INFORMATION CAN I ACCESS? You can access any of your personal information under the control of a government institution. For Immigration. Refugee and Citizenship Canada (IRCC). This can include visa processing details, notes from immigration officers, and visa officers’ assessments. HOW COULD THIS INFORMATION HELP ME? This information can give you a better sense […]

British Columbia’s health sector is mainly governed by two privacy laws. The first is the Freedom of Information and Protection of Privacy Act (FIPPA) which applies to government bodies including hospitals, health authorities, and clinics. The second is the Personal Information Protection Act (PIPA) which applies to the private sector offices of doctors and other […]

Your ability to access court records will depend on the court you were attending and the types of charges.   Court files contain many different documents about a legal matter. The public’s access to court files and documents is determined by policies set by the Provincial Court, B.C. Supreme Court, and the Court of Appeal. The […]

Reasons for refusal depend on the information you are requesting and from whom. If an information holder refuses your request partially or fully, the information holder must explain the refusal to you.   List of some reasons a request could be refused:  The disclosure would compromise an investigation or law enforcement operation  The disclosure would risk […]

The Manitoba Ombudsman, in reference to suggestions made by the Office of the Information and Privacy Commissioner of Alberta, has developed a guidance sheet on how to respond to privacy breaches which will be relevant for any jurisdiction.   Summary of the key steps:  Containing the Breach  Change passwords + two-factor verification  Contact the office in […]

The information holder should tell you if they do not have the records you requested. If they know that a different institution has them, they should transfer your request and inform you that the request has been transferred. The institution that received your request must then respond to you within 30 business days of the […]

To request 911 records, an applicant must directly contact and request from the originating emergency agency. For example, if a police department was involved, that specific police department in the relevant jurisdiction should be contacted. Please see E-Comm’s 911 website for more information.   Requests for audio recordings of 911 calls may be denied based on […]

The Office of the Information & Privacy Commissioner (OIPC) has provided guidance about privacy concerns between landlords and tenants in British Columbia. Simply put, landlords must comply with the Personal Information Protection Act (PIPA). Anyone offering rent—whether it is a secondary suite, condo, or apartment—is subject to the rules of PIPA. The rules of PIPA […]

Federal public bodies are required to publish the type of information that is under their control. Specifically, federal public bodies organize personal information into personal information banks (PIBs) that are retrievable by name, identifying number, or symbol. PIBs essentially provide a summary of the type of personal information held by government institutions.   Looking up the […]

If access to all or part of the information is refused by a private sector organization in BC, they must tell you the reasons for refusal, the section of Personal Information Protection Act (PIPA) that applies, and the contact information of an employee who can answer your questions about the refusal. They must also inform […]

The federal public body must tell you if they do not have the records you requested. If they know that another federal public body has them, they should transfer your request and let you know that it has done so. The new federal public body that received your request must then respond to you within […]

Past employees can request all their work emails, as individuals have a right to their personal information; however, the disclosure of work emails will be subject to several exceptions. The rights and rules around accessing work emails largely depend on whether your previous employer was a private sector organization or a public body, and what […]