British Columbia’s health sector is mainly governed by two privacy laws. The first is the Freedom of Information and Protection of Privacy Act (FIPPA) which applies to government bodies including hospitals, health authorities, and clinics. The second is the Personal Information Protection Act (PIPA) which applies to the private sector offices of doctors and other […]

Your ability to access court records will depend on the court you were attending and the types of charges.   Court files contain many different documents about a legal matter. The public’s access to court files and documents is determined by policies set by the Provincial Court, B.C. Supreme Court, and the Court of Appeal. The […]

The information holder should tell you if they do not have the records you requested. If they know that a different institution has them, they should transfer your request and inform you that the request has been transferred. The institution that received your request must then respond to you within 30 business days of the […]

To request 911 records, an applicant must directly contact and request from the originating emergency agency. For example, if a police department was involved, that specific police department in the relevant jurisdiction should be contacted. Please see E-Comm’s 911 website for more information.   Requests for audio recordings of 911 calls may be denied based on […]

The Office of the Information & Privacy Commissioner (OIPC) has provided guidance about privacy concerns between landlords and tenants in British Columbia. Simply put, landlords must comply with the Personal Information Protection Act (PIPA). Anyone offering rent—whether it is a secondary suite, condo, or apartment—is subject to the rules of PIPA. The rules of PIPA […]

Federal public bodies are required to publish the type of information that is under their control. Specifically, federal public bodies organize personal information into personal information banks (PIBs) that are retrievable by name, identifying number, or symbol. PIBs essentially provide a summary of the type of personal information held by government institutions.   Looking up the […]

If access to all or part of the information is refused by a private sector organization in BC, they must tell you the reasons for refusal, the section of Personal Information Protection Act (PIPA) that applies, and the contact information of an employee who can answer your questions about the refusal. They must also inform […]

The federal public body must tell you if they do not have the records you requested. If they know that another federal public body has them, they should transfer your request and let you know that it has done so. The new federal public body that received your request must then respond to you within […]

Past employees can request all their work emails, as individuals have a right to their personal information; however, the disclosure of work emails will be subject to several exceptions. The rights and rules around accessing work emails largely depend on whether your previous employer was a private sector organization or a public body, and what […]

BC Freedom of Information and Privacy Association (FIPA) is a non-profit organization whose goal is to empower citizens by increasing their access to information and their control over their own personal information. BC FIPA provides public assistance and public legal education.  BC FIPA cannot and does not provide legal advice.  Introduction  The legislation governing access […]

The relevant legislation that provides rights regarding access to information and privacy depends on what information you are requesting and from whom.   The Access to Information Act (“ATIA”) provides rights to request general information from the federal government, while the Privacy Act provides rights to request personal information from the federal government. Requests to the […]

Since 2001, the Canadian federal government has undertaken a startling number of programs and initiatives requiring the collection and sharing of vast amounts of previously uncollected personal information of Canadians. Many of these programs have been shown to have inaccuracies in the data resulting in demonstrably arbitrary decision-making.  The most recognizable program is the Passenger […]