Delayed air passengers, disgruntled phone customers and even hungry people craving a slice of pizza increasingly find their pleas to private companies being answered by artificial intelligence. Soon Canadians who need to reach out to the federal government could also find themselves talking to an employee who’s been helped by non-human assistants.  Ottawa is working […]

Unclaimed bodies are piling up in Newfoundland, and a funeral director says they likely belong to people whose loved ones couldn’t get enough government help to pay for a funeral.  Emails obtained by the provincial NDP show the number of unclaimed bodies kept in temporary freezer units at the province’s largest hospital more than doubled […]

A new phishing scam of fake missing person posts are circling around social media, and Lethbridge police are urging the public to verify information on the internet before sharing. Police have noticed an influx of posts, primarily targeted to Facebook Buy and Sell groups, of missing pets, children and wandering seniors, with the intent of […]

The Alberta government plans to relax a rule that requires energy companies seeking to buy viable wells from bankruptcy proceedings to first pay all the failed producer’s outstanding taxes. “I have informed the Alberta Energy Regulator and the Orphan Well Association that my office will be amending the order in a way that will protect […]

A prominent Alberta company has agreed to pay $3 million in fines for misleading the province’s utilities watchdog about its costs in two separate projects.  ATCO Electric has also agreed to refund $4 million in recompense for unearned rate increases, a deal that now goes before the Alberta Utilities Commission for approval.  “ATCO Electric admits […]

This article was originally published on The Conversation, an independent and nonprofit source of news, analysis and commentary from academic experts. Disclosure information is available on the original site. ___ Author: Christopher A. Cooper, Associate Professor of Public Management, L’Université d’Ottawa/University of Ottawa When thinking about what affects good governance, most citizens, pundits and even […]

This article was originally published on The Conversation, an independent and nonprofit source of news, analysis and commentary from academic experts. Disclosure information is available on the original site. ___ Authors: Valerie A. Lapointe, PhD candidate in psychology, Université du Québec à Montréal (UQAM); David Lafortune, Professor, Department of sexology, Université du Québec à Montréal […]

Manitobans are increasingly worried about the cost of living and crime, and are becoming less confident in the justice system and public service, a poll commissioned by the provincial government suggests. The Benchmark Survey, conducted by polling firm Leger, is normally conducted every few months and provides the government insight into the top concerns and […]

“Policing has become a complex process,” and with resources stretched to meet the community’s needs, “it is a very difficult balance to control costs and provide the services the community expects,” according to Kingston’s Chief of Police. On Thursday, Jun. 20, 2024, Chief Scott Fraser released his first annual report to the Kingston Police Services […]

Some police services in Canada are using facial recognition technology to help solve crimes, while other police forces say human rights and privacy concerns are holding them back from employing the powerful digital tools. It’s this uneven application of the technology — and the loose rules governing its use — that has legal and AI […]

The call starts as a run-of-the-mill internal corporate presentation.  With a cheerful preamble, Liam Iliffe, a  B.C.-based political staffer turned industry executive, introduces  himself to his colleagues at TC Energy,  a major North American energy company that builds and operates crude  oil and natural gas pipelines and other energy infrastructure. He  summarizes his background working […]

Ontario public school board teachers have a Charter-protected right against unreasonable search and seizure in the workplace, the Supreme Court of Canada has ruled. The top court’s decision came Friday in the case of two teachers who were reprimanded after discovery of a digital log about their work-related concerns.  The matter began in the 2014-15 […]