British Columbia’s health sector is mainly governed by two privacy laws. The first is the Freedom of Information and Protection of Privacy Act (FIPPA) which applies to government bodies including hospitals, health authorities, and clinics. The second is the Personal Information Protection Act (PIPA) which applies to the private sector offices of doctors and other […]
Read MoreYour ability to access court records will depend on the court you were attending and the types of charges. Court files contain many different documents about a legal matter. The public’s access to court files and documents is determined by policies set by the Provincial Court, B.C. Supreme Court, and the Court of Appeal. The […]
Read MoreThere is usually no fee for you to request your personal information. In some cases, a fee may apply to general information requests, but you have the right to file a complaint about the fee or request the fee to be waived for justified reasons. For example, under BC’s Personal Information Protection Act, private sector […]
Read MoreThe Manitoba Ombudsman, in reference to suggestions made by the Office of the Information and Privacy Commissioner of Alberta, has developed a guidance sheet on how to respond to privacy breaches which will be relevant for any jurisdiction. Summary of the key steps: Containing the Breach Change passwords + two-factor verification Contact the office in […]
Read MoreOnce a request is submitted, the information holder usually has 30 days to respond to the request; however, it is common for the information holder to extend the response deadline by an additional 30 days. Information holders can extend the response deadline if it is approved by the Privacy Commissioner, if the requestor has not […]
Read MoreYou have the right to submit a complaint if you believe that either your request has not been properly fulfilled or you have been mistreated. If you live in BC, you can file a complaint through the Office of the Information and Privacy Commissioner for British Columbia for matters involving private sector organizations or provincial […]
Read MoreReasons for refusal depend on the information you are requesting and from whom. If an information holder refuses your request partially or fully, the information holder must explain the refusal to you. List of some reasons a request could be refused: The disclosure would compromise an investigation or law enforcement operation The disclosure would risk […]
Read MoreThe information holder should tell you if they do not have the records you requested. If they know that a different institution has them, they should transfer your request and inform you that the request has been transferred. The institution that received your request must then respond to you within 30 business days of the […]
Read MoreTo request 911 records, an applicant must directly contact and request from the originating emergency agency. For example, if a police department was involved, that specific police department in the relevant jurisdiction should be contacted. Please see E-Comm’s 911 website for more information. Requests for audio recordings of 911 calls may be denied based on […]
Read MoreThe Office of the Information & Privacy Commissioner (OIPC) has provided guidance about privacy concerns between landlords and tenants in British Columbia. Simply put, landlords must comply with the Personal Information Protection Act (PIPA). Anyone offering rent—whether it is a secondary suite, condo, or apartment—is subject to the rules of PIPA. The rules of PIPA […]
Read MoreFederal public bodies are required to publish the type of information that is under their control. Specifically, federal public bodies organize personal information into personal information banks (PIBs) that are retrievable by name, identifying number, or symbol. PIBs essentially provide a summary of the type of personal information held by government institutions. Looking up the […]
Read MoreThe federal public body must tell you if they do not have the records you requested. If they know that another federal public body has them, they should transfer your request and let you know that it has done so. The new federal public body that received your request must then respond to you within […]
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